HOW TO: Get Spider System Informations
  • KB ID: KB-01029
  • Created: 11/24/2017 3:19 PM
  • Updated: 11/24/2017 3:19 PM
  • Views: 163
  • 0 Ratings


You want to get summarized informations about your Spider LCM system to send to the support for analysis

More Information

You need to have at least Spider LCM 6.3.5-HF2 installed in order to use this functionality


Follow these steps:

  1. Log in as administrative user (must be a role which has the form SystemInformation assigned)
  2. Navigate to System > System information > System information
  3. Download the System Status Information file




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